Shipping policy
At ROZHAUS, we aim to deliver your order safely and as quickly as possible across Pakistan.
🚚 Delivery Areas
We currently deliver across Pakistan, including major cities and most nationwide locations.
⏱️ Delivery Time
Estimated delivery time: 3–5 working days
Remote areas may require additional delivery time.
Delivery times may vary during public holidays, sales, or unforeseen courier delays.
💰 Shipping Charges
Shipping charges, if applicable, will be clearly shown at checkout.
Any applicable shipping fee will be added to your order total.
📦 Order Processing
Orders are normally processed within 1–2 working days after confirmation.
You may receive a confirmation call or message to verify your order before dispatch.
📍 Tracking
Once your order has been dispatched, tracking information may be provided through the courier service where available.
📞 Delivery Issues
If your package is delayed, damaged, or you receive the wrong product, please contact us as soon as possible with your order details so we can assist you.
❗ Important
Please provide an accurate name, phone number, and complete delivery address when placing your order. ROZHAUS is not responsible for delays caused by incorrect or incomplete address information.